Privacy policy

Last updated: March 1, 2025

This Privacy Policy describes how Bodhi Drinks (the “Site”, “we”, “us” or “our”) collects, uses and discloses your personal information when you visit our Site, use our services, make a purchase through shop.bodhidrinks.com (the “Site”), or otherwise communicate with us regarding the Site (collectively, the “Services”).

For the purposes of this Privacy Policy, “you” and “your” refer to you as a user of the Services, whether you are a customer, website visitor or another individual whose information we have collected in accordance with this Privacy Policy.

Please read this Privacy Policy carefully.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time, including to reflect changes to our practices or for operational, legal or regulatory reasons.

We will post the updated Privacy Policy on the Site, update the “Last updated” date and take any other steps required by applicable law.

How We Collect and Use Your Personal Information

To provide the Services, we collect personal information about you from various sources, as described below. The information we collect and use depends on how you interact with us.

In addition to the specific purposes described below, we may use the information we collect about you to communicate with you, provide or improve the Services, comply with applicable legal obligations, enforce applicable terms and conditions, and protect or defend the Services, our rights and the rights of our users or others.

Personal Information We Collect

The types of personal information we obtain about you depend on how you interact with our Site and use our Services.

When we use the term “personal information”, we mean information that identifies you, relates to you, describes you or can reasonably be associated with you.

The following sections describe the categories and specific types of personal information we collect.

Information We Collect Directly From You

Information that you provide directly to us through our Services may include:

  • Contact details, including your name, address, telephone number and email address.

  • Order information, including your name, billing address, delivery address, payment confirmation, email address and telephone number.

  • Account information, including your username, password, security questions and other information used to keep your account secure.

  • Customer support information, including information you provide when communicating with us, for example when you send us a message through the Services.

Some features of the Services may require you to provide certain information about yourself directly to us. You may choose not to provide this information, but doing so may prevent you from using or accessing certain features.

Information We Collect About Your Usage

We may automatically collect certain information about your interaction with the Services (“Usage Data”).

To do this, we may use cookies, pixels and similar technologies (“Cookies”).

Usage Data may include information about how you access and use our Site and your account, including device information, browser information, information about your network connection, your IP address and other information about your interaction with the Services.

Information We Obtain From Third Parties

We may also obtain information about you from third parties, including vendors and service providers that may collect information on our behalf, such as:

  • Companies that support our Site and Services, such as Shopify.

  • Our payment processors, which collect payment information, such as bank account, credit card or debit card details and billing information, in order to process your payment, fulfil your orders and provide the products or Services you have requested as part of our contractual relationship with you.

  • When you visit our Site, open or click on emails we send you, or interact with our Services or advertisements, we or third parties we work with may automatically collect certain information using online tracking technologies such as pixels, web beacons, software development kits, third-party libraries and Cookies.

Any information we obtain from third parties will be handled in accordance with this Privacy Policy. Please also see the section Third-Party Websites and Links below.

How We Use Your Personal Information

Providing Products and Services

We use your personal information to provide the Services in accordance with our contractual relationship with you.

This includes processing payments, fulfilling orders, sending notifications relating to your account, purchases, returns, exchanges or other transactions, creating, maintaining and otherwise managing your account, arranging shipping, facilitating returns and exchanges, and providing other account-related features and functionality.

We may also enhance your shopping experience by allowing Shopify to match your account with other Shopify services that you may choose to use. In such cases, Shopify processes your information in accordance with its applicable privacy policies.

Marketing and Advertising

We may use your personal information for marketing and promotional purposes, such as sending marketing, advertising and promotional communications by email, SMS or post, and displaying advertisements for products or Services.

This may involve using your personal information to better tailor the Services and advertisements displayed on our Site and other websites.

If you are located in the European Economic Area (“EEA”), the legal basis for these processing activities may be our legitimate interest in marketing and selling our products, in accordance with Article 6(1)(f) of the General Data Protection Regulation (“GDPR”), where applicable.

Security and Fraud Prevention

We use your personal information to detect, investigate or take action regarding possible fraudulent, illegal or malicious activity.

If you choose to use the Services and register an account, you are responsible for keeping your account credentials secure. We strongly recommend that you do not share your username, password or other access details with anyone.

If you believe your account has been compromised, please contact us immediately.

If you are located in the EEA, the legal basis for these processing activities is our legitimate interest in keeping our website secure for you and our other customers, in accordance with Article 6(1)(f) GDPR.

Communication and Service Improvement

We use your personal information to provide customer support and improve our Services.

This is in our legitimate interest in communicating with you, providing effective Services and maintaining our business relationship with you in accordance with Article 6(1)(f) GDPR.

Cookies

Like many websites, we use Cookies on our Site.

Specific information about the Cookies used in connection with our Shopify-powered store can be found in Shopify's Cookie Policy.

We use Cookies to operate and improve our Site and Services, including remembering your actions and preferences, performing analytics and gaining a better understanding of how users interact with the Services.

We may also allow third parties and service providers to use Cookies on our Site to better tailor services, products and advertising on our Site and other websites.

Most browsers automatically accept Cookies by default, but you can adjust your browser settings to remove or reject Cookies.

Please note that removing or blocking Cookies may negatively affect your user experience and may cause certain Services, features or general functionality to operate incorrectly or become unavailable.

Blocking Cookies may also not completely prevent information from being shared with third parties, such as our advertising partners.

How We Disclose Personal Information

In certain circumstances, we may disclose your personal information to third parties for contractual purposes, legitimate business purposes and other reasons covered by this Privacy Policy.

These circumstances may include sharing information:

  • With vendors and other third parties that perform services on our behalf, such as IT management, payment processing, data analytics, customer support, cloud storage, fulfilment and shipping.

  • With business and marketing partners to provide Services and display advertising to you. Our business and marketing partners will process your information in accordance with their own privacy notices.

  • When you instruct, request or otherwise consent to us disclosing certain information to third parties, for example to deliver products to you or through your use of social media widgets or login integrations.

  • With our affiliates or otherwise within our corporate group where this is in our legitimate interests for operating our business.

  • In connection with a business transaction, such as a merger, acquisition or bankruptcy, or where necessary to comply with applicable legal obligations, including responding to subpoenas, search warrants or similar requests, enforcing applicable terms and conditions, or protecting or defending the Services, our rights and the rights of our users or others.

For the purposes described above, we may disclose the following categories of personal information:

  • Identifiers, such as basic contact details and certain order and account information.

  • Commercial information, such as information about orders, shopping activity and customer support interactions.

  • Internet or similar network activity, such as Usage Data.

  • Geolocation information, such as approximate locations determined using an IP address or other technical means.

These categories of information may be disclosed to:

  • Vendors and third parties that provide services on our behalf, such as internet service providers, payment processors, fulfilment partners, customer support partners and data analytics providers.

  • Business and marketing partners.

  • Affiliates.

We do not use or disclose sensitive personal information without your consent or for the purpose of inferring characteristics about you.

With your consent, we may share personal information for advertising and marketing activities as described in this Privacy Policy.

Third-Party Websites and Links

Our Site may contain links to websites or other online platforms operated by third parties.

If you follow links to websites that are not affiliated with or controlled by us, you should review their privacy and security policies and other terms.

We do not guarantee and are not responsible for the privacy or security of such websites, including the accuracy, completeness or reliability of information found on them.

Information you provide in public or semi-public spaces, including information shared on third-party social networking platforms, may also be visible to other users of the Services and/or users of those third-party platforms without limitation as to its use by us or by a third party.

The inclusion of links on our Site does not, by itself, imply endorsement of the content of those platforms or their owners or operators, except where expressly stated in the Services.

Children's Data

The Services are not intended for use by children, and we do not knowingly collect personal information about children.

If you are the parent or guardian of a child who has provided us with personal information, you may contact us using the details below to request that the information be deleted.

As of the effective date of this Privacy Policy, we do not have actual knowledge that we “share” or “sell”, as those terms may be defined under applicable law, personal information relating to individuals under the age of 16.

Security and Retention of Your Information

Please be aware that no security measures are perfect or impenetrable, and we cannot guarantee “perfect security”.

In addition, information you send to us may not always be secure while in transit. We recommend that you do not use unsecured communication channels to send us sensitive or confidential information.

How long we retain your personal information depends on various factors, including whether we need the information to maintain your account, provide the Services, comply with legal obligations, resolve disputes or comply with other applicable contracts and policies.

Your Rights

Depending on where you live, you may have some or all of the following rights in relation to your personal information.

These rights are not absolute and may apply only in certain circumstances. In some cases, we may decline a request where permitted by law.

  • Right of access / right to know: You may have the right to request access to the personal information we hold about you, including details about how we use and share your information.

  • Right to deletion: You may have the right to request that we delete personal information we hold about you.

  • Right to correction: You may have the right to request that we correct inaccurate personal information we hold about you.

  • Right to data portability: Under certain circumstances and subject to certain exceptions, you may have the right to receive a copy of the personal information we hold about you and request that we transfer it to a third party.

  • Right to opt out of sale, sharing or targeted advertising: Depending on applicable privacy law, you may have the right to request that we do not “sell” or “share” your personal information or process your personal information for purposes considered “targeted advertising”. If you visit our Site with the Global Privacy Control opt-out preference signal enabled, we may, depending on your location, automatically treat this as a request to opt out of the “sale” or “sharing” of information for the device and browser you use to access the Site.

  • Restriction of processing: You may have the right to ask us to stop or restrict our processing of your personal information.

  • Withdrawal of consent: Where we rely on your consent to process your personal information, you may have the right to withdraw that consent.

  • Right to appeal: You may have the right to appeal our decision if we decline to process your request. You may do so by responding directly to our decision.

  • Managing communication preferences: We may send you promotional emails. You can unsubscribe from these at any time by using the unsubscribe option included in the emails we send you. If you unsubscribe, we may still send you non-promotional communications, such as emails relating to your account or orders you have placed.

You may exercise any of these rights where indicated on our Site or by contacting us using the contact details below.

We will not discriminate against you for exercising any of these rights.

We may need to collect information from you to verify your identity, such as your email address or account information, before providing a substantive response to your request.

In accordance with applicable law, you may appoint an authorised representative to submit requests on your behalf. Before accepting such a request, we may require the representative to provide evidence that you have authorised them to act on your behalf, and we may ask you to verify your identity directly with us.

We will respond to your request within the timeframes required by applicable law.

Complaints

If you have a complaint about how we process your personal information, please contact us using the details below.

If you are not satisfied with our response to your complaint, depending on where you live, you may have the right to appeal our decision or lodge a complaint with your local data protection authority.

If you are located in the EEA, you can find a list of the relevant data protection supervisory authorities through the European Data Protection Board.

International Users

Please note that we may transfer, store and process your personal information outside the country in which you live. Your personal information may also be processed by our staff and third-party service providers and partners in those countries.

If we transfer your personal information outside Europe, we rely on recognised transfer mechanisms, such as the European Commission's Standard Contractual Clauses or equivalent agreements issued by the relevant UK authority, where applicable, unless the information is transferred to a country that has been determined to provide an adequate level of protection.

Contact

If you have any questions about our privacy practices or this Privacy Policy, or if you would like to exercise any of the rights available to you, please contact us at:

Bodhi Life
Tabakvest 87, bus 4776
2000 Antwerp
Belgium

Email: hello@bodhidrinks.com

For the purposes of applicable data protection legislation, and unless explicitly stated otherwise, Bodhi Life is the controller of your personal information.